Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase. If you need to return an item, please review the following policy:

Returns

  • Returns are accepted only for items that are unused and in resellable condition.
  • Items that show signs of use, damage, or are not in their original resellable condition are not eligible for a refund.

Return Shipping

  • Customers are responsible for all return shipping costs.
  • We recommend using a trackable shipping service, as we are not responsible for items lost or damaged during return shipping.

How to Start a Return

To request a return, please email titantoolingsales@gmail.com with your order information and reason for the return. Return instructions will be provided after your request is reviewed.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund. If approved, your refund will be issued to your original method of payment.